Terms and Conditions

Last updated: September 2, 2025

1. Acceptance of Terms

By accessing and using IsMyPrint services, you accept and agree to be bound by the terms and provision of this agreement.

2. Order and Payment

• All orders are final and cannot be cancelled once placed

• Payment is required at the time of order placement

• Prices are subject to change without notice

• We reserve the right to refuse service to anyone

3. Production and Delivery

• Production time: 2-3 business days

• Delivery time: 3-7 business days via standard shipping

• Delivery times may vary based on location and shipping method

• Tracking information will be provided via email

4. Image Requirements

• Minimum resolution: 300 DPI for optimal print quality

• Supported formats: JPG, PNG, TIFF, PDF

• Maximum file size: 50MB per image

• You must own or have rights to use all uploaded images

5. Quality and Returns

• We guarantee professional quality prints

• Returns accepted only for manufacturing defects

• Customer errors (wrong size, image quality) are not eligible for returns

• Contact us within 7 days of delivery for return requests

6. Privacy and Data

• Your personal information is protected and never shared with third parties

• Uploaded images are used solely for order fulfillment

• We do not store payment information on our servers

• You may request deletion of your data at any time

7. Limitation of Liability

IsMyPrint shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Contact Information

• Email: ismyprintinfo@gmail.com

• Response time: Within 24 hours during business days

• Business hours: Monday-Friday, 9 AM - 6 PM EST

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.